Some fraudsters don’t know when to stop. This call center employee has had enough of scammers trying to buy expensive items using other people’s cards, so he created a clever script to immediately get ...

Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

Why settle for an ancient, analog PBX? The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price. I’ve been writing and ...

Entering text into the input field will update the search result below Entering text into the input field will update the search result below ...

President Trump described what he said was a “very good call” with Minnesota Gov. Tim Walz (D) in which they “seemed to be on a similar wavelength,” amid growing tensions between federal law ...

If you're looking to save money on your wireless bill, these lesser-known, lower-cost cell phone plans might be the ticket. I’m one of PCMag’s mobile writers. That means I check out phones, hotspots, ...

Think is a daily, topic-driven interview and call-in program hosted by Krys Boyd covering a wide variety of topics ranging from history, politics, current events, science, technology and emerging ...

Influencer Amulya Rattan addressed backlash over her viral “zero civic sense” remark made during a public outfit video. Calling the clip “out of context,” she admitted her tone could have been better, ...

The much-talked-about AI-only social network for bots, Moltbook, may not quite be the revolutionary uprising of machines that many had imagined. An experiment conducted using multiple bots created by ...