Most salespeople are required to learn sales scripts before contacting prospects. And to ensure all the information is conveyed exactly as the company prefers, they're discouraged from adding anything ...

Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Follow ZDNET: Add us as a preferred source on Google. Virtual assistants will soon be as commonplace as smartphones -- in many parts of the world, they already are. Most smartphones have a built-in ...

Joe Fenti, a former Big Four consultant, quit his job to become a full-time content creator and makes videos mocking corporate culture.

Appearance and response style tweaks improve daily usability. New ad controls let free and Go users limit personalization. Memory and history toggles shape privacy and better context. ChatGPT has come ...

Now that Windows 10 has reached the end of support, it's increasingly appealing to cybercriminals. While upgrading is recommended, you don't have to switch immediately—here's how you can keep your ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

Windows 11 was born in enshittification, but the rise of Copilot and Microsoft's AI ambitions has only made matters worse.

He’s the Democratic politician with movie-star looks and a picture-perfect family, dogged by accusations of being a smooth‑talking elitist. Can he really unite the American left and win the most ...

Learn how documentary techniques like narrative arcs and visual storytelling improve journalism. Discover how to elevate your reporting skills today.

The Princess of Wales’ supportive sister helped her pen the March 2024 message in which she revealed she was receiving cancer treatment Pippa Middleton is credited for helping her sister Kate ...

As creator of The Night Agent, Shawn Ryan, who adapted the Netflix series from Matthew Quirk’s novel of the same name, wrote the pilot script, which became the series premiere. He also wrote Episode 2 ...