From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Beirut, 16 February 2026 – Lebanon today launched its first centralized National Trade Help Desk, a platform designed to provide hands-on support to micro, small, and medium enterprises (MSMEs). The ...

Microsoft observed active exploitation of internet-exposed SolarWinds Web Help Desk vulnerabilities enabling lateral movement. Attackers abused legitimate tools, PowerShell, and RMM software to ...

Attackers are exploiting a critical SolarWinds Web Help Desk bug - less than a week after the vendor disclosed and fixed the 9.8-rated flaw. That's according to America's lead cyber-defense agency, ...

SolarWinds has released security updates to patch critical authentication bypass and remote command execution vulnerabilities in its Web Help Desk IT help desk software. The authentication bypass ...

CISA has flagged a critical SolarWinds Web Help Desk vulnerability as actively exploited in attacks and ordered federal agencies to patch their systems within three days. SolarWinds has released ...

The Department of Homeland Security is planning to bring on a contractor to support the Transportation Security Administration’s IT help desk, according to a post on the department’s contract ...

NEW YORK, NY, December 17, 2025 (EZ Newswire) -- This analysis uses G2 customer satisfaction data to compare seven desk booking platforms on three core dimensions: ease of use, ease of setup, and ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

In this build, I’m walking you through how to create a sleek, L-shaped desk using just 3/4" plywood and some smart design techniques. With Mid-Century Modern influence and a focus on clean lines, this ...