The CRN 2026 Partner Program Guide takes a look at how partner programs changed over the last 12 months to incorporate or support the selling of AI solutions by channel Partners.

The MarketWatch News Department was not involved in the creation of this content. MOUNTAIN VIEW, Calif., Feb. 26, 2026 /PRNewswire/ -- Level AI, a leader in customer experience AI, is significantly ...

As anticipation builds for the first race weekend of 2026, our Official Partner Airia is inviting innovators, creators and problem-solvers to take on a challenge of their own. Hosted by Airia, the ...

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automation With 43% of consumers saying chatbots fail to resolve their ...

Today, Amtelco announced the release of Ellie™ an intelligent virtual agent (IVA) platform capable of handling caller interactions with an automated, artificial intelligence (AI)-based agent that ...

New Genesys Cloud Agentic Virtual Agent responsibly advances AI from conversation to autonomous action, enabling outcome-driven operations and elevating customer experiences at scale. Genesys has ...

Genesys wants large action models — not large language models — to support reliable enterprise automation. The company announced on Feb. 10, 2026, what it describes as the industry's first agentic ...

Researchers discover exploitable agentic AI technologies from ServiceNow and Microsoft. Securing agentic AI is already proving to be extremely challenging. Cybersecurity pros should adopt a "least ...

Abstract: In today's world, the concept of agents has been widely adopted across multiple domains and disciplines. One of the fields in which this term became significantly popular is the field of ...

ServiceNow signed a three-year deal with OpenAI to use its intelligence models to offer AI agents to customers. ServiceNow will add OpenAI's GPT-5.2 into its enterprise platform. ServiceNow is in the ...

A vulnerability that impacts Now Assist AI Agents and Virtual Agent API applications could be exploited to create backdoor accounts with admin roles. Many software and SaaS companies are building AI ...